Opening a shop

An ordinary account can post listings and agree deals in chat. A shop can also:

• add products with prices and stock to its listings, so buyers can pay online through checkout,
• run auctions in categories that allow them,
• show the shop badge that tells buyers their money is protected.

Buyers pay Ahiuwa, and you are paid once the order has arrived. That protection is why many buyers prefer shops — and why shops are checked before they open.

Before you apply, you need a verified identity and a verified phone number.

1. Open My shop and fill in the application.
2. Pay the application fee: $10, charged in your currency. Until it is paid, the application waits.
3. Our team reviews the application. You get a notification with the decision.

A shop opens in the country on your account and settles in that country's currency. Neither can be changed later, because they decide how you are paid.

Awaiting payment

You applied, but the fee has not been paid yet.

Pending

Our team is reviewing your application.

Active

You can sell. Your shop badge shows.

Suspended

Selling is paused by our team. A suspension with an end date lifts by itself when the time is up.

Declined

Not approved this time. The reason is shown and you can apply again.

Every shop has a quality score built from how it handles orders: shipping on time, cancelling as little as possible, and how many orders end in a dispute. The score is recalculated regularly.

It matters because it controls reach. Shops that ship on time and rarely cancel have their listings shown more; shops that ship late and cancel are shown less. There is no warning letter — the traffic simply follows the behaviour.

You can make delivery free once a buyer orders enough. There are two kinds of offer, and for each you set a minimum spend, a minimum number of items, or both. Reaching either one is enough.

Across your shop

Free delivery on a whole order from your shop, for example on orders of ₦50,000 or more, or 3 items or more.

On one item

Free delivery on that item when the buyer buys enough of it or spends enough on it. Every version of the item counts together.

Spend counts the items only, not delivery or buyer protection. Buyers see your offer on the listing, and their cart tells them how much more to add. You cover the delivery on orders that qualify. An international shop can keep an offer to buyers in its own country.

Every shop starts domestic: it sells within its own country. A shop that has proven it can serve its own country well can graduate to international and then choose which countries it delivers to.

My shop shows how close you are to each one. Once you qualify, graduate from the same screen and pick your destinations.